Permata123 Privacy Policy — Malaysian User Data Protection
Permata123 takes your privacy seriously. This document transparently explains how we collect, use, store, and protect the personal information of our platform users.
Effective date: 1 January 2026 | Version: 1.3
Information We Collect
When you register and use the permata123 platform, we may collect various types of information to ensure our services run smoothly and securely for all users.
Account Information
Including full name, date of birth, email address, mobile number, and the password created during registration. This information is used to verify your identity and manage your account on the platform.
Device & Browser Information
We collect technical data such as device type, phone model, operating system, browser version, IP address, and language settings. This data helps us optimise the permata123 platform display, particularly for mobile users in Malaysia.
Payment Information
All transactions are processed in Malaysian Ringgit (RM/MYR). We retain transaction records including deposit amounts, payment methods used (FPX, e-wallets such as Touch 'n Go), and transaction timestamps. We do not directly store your credit card numbers or full banking details — this sensitive data is handled by third-party payment processors certified to industry security standards.
Usage Data & Cookies
We log activity records such as pages visited, session duration, matches watched, and bets placed. This information is used to improve the user experience and detect any suspicious activity.
Cookies & Tracking Technologies
Permata123 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Required for the platform to function — including login sessions, language preferences, and your account settings. These cookies cannot be disabled without affecting your use of the platform.
Helps us understand how users interact with the permata123 platform — this data is collected in aggregate and does not identify individual users.
You can manage cookie settings through your browser. However, disabling certain cookies may limit platform functionality. By continuing to use permata123, you agree to the use of cookies as described in this policy.
How We Use Your Information
Information collected by permata123 is used solely for platform operations and improving the user experience. We do not sell or rent your personal information to any third party for marketing purposes.
- Verifying user identity and preventing fraud or money laundering
- Securely processing deposits and withdrawals in MYR (RM)
- Sending account notifications, promotional updates, and transaction information
- Optimising the platform experience for mobile devices used by Malaysian users
- Complying with legal obligations and applicable regulatory requirements
- Resolving user complaints and providing effective customer support
Data Storage, Security & Sharing
Storage & Security
Your data is stored on protected servers using industry-standard encryption. permata123 employs strict security protocols, including encryption of data both in transit and at rest. Access to user data is restricted to staff who require it to carry out their duties.
We retain your personal data for as long as your account remains active or as needed to provide our services. Once your account is closed, data will be kept for the period required by applicable laws or regulations before being securely deleted.
Third-Party Sharing
Permata123 does not share users' personal information with third parties for marketing purposes. However, we may share necessary data with:
- Payment processors responsible for handling transactions in RM
- Technical service providers who assist in operating the permata123 platform
- Legal or regulatory authorities where required by law
All third parties we work with are required to protect your data to a standard equal to or higher than that set out in this privacy policy.
User Rights & Contact Us
Your Rights as a User
As a permata123 user, you have the following rights regarding your personal data:
Requesting a copy of the personal information we hold about you
Requesting corrections to inaccurate or incomplete data
Request deletion of your data under circumstances permitted by law
Privacy Policy Changes
Permata123 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or email. The updated effective date will be stated at the top of this document. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our team at [email protected]. We aim to respond to all privacy enquiries within 5 business days. For additional information on how to use the platform, you may also refer to FAQ page us.